‘We Have to get Ahead of This’ Amid Bad Press, Senior Living Providers Must Be Transparent

REED’s Katie Adkisson provides advice to Senior Housing News on how senior living providers should communicate during COVID-19. “Adkisson recommends having a protocol and clear chain of command in place for when media inquiries arise. Providers or their representatives should not be defensive in fielding them, but instead respond with courtesy and patience. It’s also important to…
Read More

Three Communications Truths During COVID-19 (or in any crisis)

Partner and Co-founder of REED, Katie Adkisson, authors a column on crisis communications in McKnight’s Long Term Care News The nursing home industry has a target on its back right now. The industry as a whole is being harshly criticized in the media, leaving questions not only about its state of preparedness but the quality of…
Read More

The U.S. Is Gradually Reopening. Are You Ready?

It is surreal to think what a different world we’re living in compared to just two months ago when many of us were making Spring Break plans, looking forward to March Madness and getting ready for warmer evenings out on the patio with friends and family. Many companies have folded under the pressure and inevitabilities…
Read More

Yale University Campus

RPR In StyleBlueprint: Lauren Reed Gives PR Insights After College Admissions Scandal

After the news broke that 50 high-profile individuals allegedly took part in a long-running scheme of bribery and cheating to get their children into prestigious universities, those ensnarled in the legal scandal also face an uphill PR battle. Our President and Founder Lauren Reed sat down with Liza Graves, CEO and writer for StyleBlueprint, to…
Read More

The Importance of a Good Crisis Management Plan – And How to Get Started

Imagine this: You get an unexpected call in the middle of the day. Your company’s network has experienced a data breach and information for thousands of customers is now susceptible to hackers. You don’t know all the details yet, but the local news has gotten wind of the story and they are planning to run…
Read More